Privacy Policy

Effective Date:10 February, 2026

Wasilah | Your Trusted Online Shopping Store

1. Introduction

Wasilah | Your Trusted Online Shopping Store (“Wasilah,” “we,” “our,” or “us”) operates an online shopping platform accessible via website and Android application. The Android application is a WebView wrapper of our website. This Privacy Policy explains how user data is collected, used, stored, and protected.

2. Information We Collect

a. Personal Information

Collected when users register, place orders, or contact support:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Account credentials (encrypted passwords)

b. Transaction Information

• Products viewed or purchased
• Order details and invoices
• Payment status (no card details stored)

c. Technical Information

• IP address
• Device type, operating system, browser
• App usage logs
• Cookies and session identifiers

d. Payment Information

Payments are processed through third-party payment gateways. Wasilah does not store or process credit/debit card details directly.

3. How We Use Information

User data is used strictly to:

• Create and manage user accounts
• Process orders and deliveries
• Communicate order updates and support responses
• Improve platform performance and security
• Comply with legal and regulatory obligations

No data is used for undisclosed profiling or behavioral advertising.

4. WebView App Disclosure

The Android application is a WebView-based container that loads content from our website.
The app itself:

• Does not collect additional personal data beyond the website
• Does not access device contacts, media, or files
• Does not run background tracking services

All data handling occurs on secured backend servers.

5. Data Sharing

User data may be shared only with:

• Delivery partners for order fulfillment
• Payment service providers for transaction processing
• Vendors selling products on the platform (order-related details only)
• Legal authorities when required by law

We do not sell or rent user data.

6. Cookies and Tracking

Cookies and similar technologies are used to:

• Maintain login sessions
• Remember user preferences
• Analyze traffic and usage patterns

Users may disable cookies in their browser or device settings, which may affect functionality.

7. Data Storage and Security

• Data is stored on secured servers
• Passwords are encrypted
• Access is restricted to authorized personnel only
• Industry-standard security practices are applied

No system guarantees absolute security; however, reasonable safeguards are enforced.

8. Data Retention

Personal data is retained only as long as necessary:

• Active accounts: retained while account exists
• Orders and invoices: retained for legal and accounting compliance
• Inactive accounts: may be deleted upon request

9. User Rights

Users have the right to:

• Access their personal data
• Update or correct information
• Request account deletion
• Withdraw consent where applicable

Requests are handled through official support channels.

10. Children’s Privacy

Wasilah does not knowingly collect data from children under the age of 13. If such data is identified, it will be removed immediately.

11. Third-Party Links

The platform may contain links to third-party websites or services. Wasilah is not responsible for their privacy practices.

12. Policy Updates

This Privacy Policy may be updated periodically. Continued use of the platform constitutes acceptance of the revised policy.

13. Contact Information

Wasilah | Your Trusted Online Shopping Store
Email: info@wasilah.top
Website: www.wasilah.top